Privacy Policy

This page explains how we collect, store and use our customers’ personal data. Don’t worry, all your data is protected while you are our customer.

Review the Chicken Road privacy policy.

Processed Data

We process standard data about the customer’s IP address, email address and device model. We collected this data when the customer registered their account. We need this information to distinguish between accounts, protect them and prevent fraud.

When you contact technical support, we also collect information in order to improve the level of service we provide in the future.

Cookies and Tracking

Cookies are small files that are stored on the player’s device when they visit our website. They help us remember the player’s preferred language and other settings they have chosen. This improves your experience and helps us understand that it is you who has visited the website, rather than a random user.

Each player can disable cookies in their browser settings at any time. However, this may cause some features of our website to not work properly.

Protection of Customer Personal Data

All information that we collect, process and store is immediately encrypted and sent to remote servers. This prevents fraudsters from accessing it. We use international standards for protecting customer gambling data, so you don’t need to worry about security.

If we suspect that a player’s account has been hacked, we reserve the right to freeze it until the circumstances are clarified.

Third-party Services

We may use third-party companies to provide services, work with providers, analyse the website or perform any other activities. In this case, your personal data may be transferred to them, but only to ensure the functioning of our systems.

All organisations we do business with have their own privacy policies aimed at protecting customer data, so there is no need to worry.

Your Rights

You can request access to the personal data we have collected at any time. In addition, each customer can also completely delete data from our servers or change it. To do this, you can contact technical support with the appropriate request. You will receive a response within 5 days.

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